Public Offer Agreement for the Use of the karolopes.com Website
1. General Provisions1.1. This document is an official offer (the “Offer”) by IE KLC, BIN (IIN): 810202050381 (hereinafter, the “Seller”) to enter into a sale and purchase agreement for digital codes (hereinafter, the “Goods”) with any natural or legal person (hereinafter, the “Buyer”) using the website karolopes.com (hereinafter, the “Website”). This document governs the legal relations between the Seller and the Buyer in connection with the Website.
1.2. Acceptance of this Offer shall be deemed the placement of an order and/or payment for the Goods through https://karolopes.com/ or by another method agreed by the parties.
1.3. The Buyer accepts the terms of this Offer by using the Website, which implies agreement with the stated conditions.
1.4. The Website is operated by the Seller, and all rights to it belong to the Seller. By using the Website, the Buyer confirms agreement with these Terms of Use.
1.5. If the Buyer does not agree with the terms of the Offer, the Buyer may not use the Website or access the services provided.
1.6. The Buyer is strongly advised to review the terms of the Offer before starting to use the Website.
2. Subject of the Agreement2.1. The Seller undertakes to transfer to the Buyer the Goods — a digital code for activation/receipt of specified content.
2.2. The Goods are provided electronically and delivered to the Buyer by sending the code to the email address specified when placing the order.
3. Price and Payment Procedure3.1. The price of the Goods is indicated on https://karolopes.com/ and may be changed by the Seller unilaterally.
3.2. Payment for the Goods is made by cashless methods (bank card, electronic money, etc.).
4. Procedure for Delivery of the Goods4.1. After payment is confirmed, the Goods are sent to the Buyer within 48 hours to the specified contact email.
4.2. The Seller’s obligations are deemed fulfilled at the moment the electronic code is sent.
5. Rights and Obligations of the Parties5.1. The Seller shall:
  • provide the Buyer with the paid Goods within the established timeframes;
  • ensure the confidentiality of the Buyer’s data.
5.2. The Buyer shall:
  • provide accurate information when placing an order;
  • pay for the Goods in full.
Note: The numbering below mirrors the source text.
4. General Terms of Use4.1. The Seller reserves the right to refuse to provide services to any Buyer without stating reasons and at any time.
4.2. The Buyer’s personal data, such as name and email address, may be transmitted in unencrypted form, except for credit card data, which is always encrypted.
4.3. Any copying, reproduction, or use of the Website’s content and materials without prior permission of the Seller is strictly prohibited.
4.4. The Seller may change the functionality of the Website at any time without prior notice.
4.5. All actions of the Buyer on the Website must fully comply with the terms of the Offer and applicable law.
5. Returns and Refund Policy5.1. General Provisions
Due to the nature of the goods provided (digital activation keys, also known as toy-codes, which cannot be canceled after activation), standard returns and refunds are not provided. By purchasing the goods, the Buyer confirms that they have reviewed the Returns Policy and assessed the goods for suitability before completing the purchase.
5.2. Conditions for Return and Refund
The Seller may replace the goods or issue a refund only if the provided code proves to be incorrect or previously used by someone else, and subject to the following conditions:
  • The Buyer must provide a video recording starting from the moment of receiving the goods and ending with the activation of the code.
  • The video must display the exact time (to the minute) throughout the entire process to confirm continuous recording.
  • The video must clearly show the Buyer’s actions when checking and activating the purchased code.
  • Absence of a video or non-compliance with these requirements may be grounds for refusal to replace the goods or issue a refund.
  • To submit a request for a refund or replacement, please contact us via Telegram: @karo_lopes. The request will be reviewed within 3 days from the date of submission.
6. Changes to Goods and Their Cost6.1. Prices for goods may be changed at any time without prior notice.
6.2. The Seller reserves the right to change or discontinue the sale of any goods without explanation.
6.3. The Buyer undertakes to independently monitor changes on the Website and take them into account when planning purchases.
7. Characteristics and Availability of Goods7.1. All goods offered on the Website are digital activation keys and may be available in limited quantities.
7.2. Delivery of goods is carried out in digital form based on the data provided by the Buyer.
7.3. The Seller is not responsible for errors in the data provided by the Buyer that result in the impossibility of delivering the goods.
7.4. Responsibility for the accuracy of the data provided rests solely with the Buyer.
8. Goods with the Momentum Option8.1. Goods with the Momentum option must be activated within 24 hours from the moment they are provided. If the Buyer plans to activate the code later, they must save it for future use.
8.2. The code’s validity period is not limited (it is perpetual). However, within this 24-hour period, the Buyer must visit the product page and save the code if they do not intend to activate it immediately.
8.3. The Seller is not responsible for codes that are not activated or not saved by the Buyer.
8.4. If the provided product page expires, the goods are considered used, and refunds or compensation are not provided.
9. Accuracy of Information Provided9.1. The Seller reserves the right to reject or cancel an order if the information provided by the Buyer is incomplete, inaccurate, or misleading.
9.2. The Buyer bears full responsibility for the relevance and accuracy of all data provided.
10. Information on the Website10.1. The information presented on the Website may be outdated or incomplete at the time of viewing.
10.2. The Seller does not guarantee the accuracy of all information and is not responsible for decisions made by the Buyer based on it.
11. Use of Third-Party Tools and Links11.1. The Website may contain links to third-party resources that are beyond the Seller’s control.
11.2. Use of such tools and links is at the Buyer’s own risk, and the Seller is not responsible for their content or functionality.
12. Prohibited Actions12.1. The Buyer is prohibited from using the Website to engage in illegal activities that violate applicable law.
12.2. Uploading malicious software to the Website or distributing false information is strictly prohibited.
12.3. The Seller reserves the right to block the Buyer’s access to the Website in case of violation of the terms of the Offer.
13. Disclaimer13.1. The Seller cannot guarantee the uninterrupted and error-free operation of the Website.
13.2. The Seller is not liable for any losses arising from the Buyer’s use or inability to use the Website.
14. Severability14.1. If any provision of the Offer is found invalid or unenforceable, the remaining provisions shall remain in force and continue to operate.
15. Termination of the Offer15.1. The Buyer or the Seller has the right to terminate this Offer at any time at their discretion.
15.2. All obligations arising prior to termination of the Offer shall remain in force until fully performed.
16. Changes to the Terms of the Offer16.1. The Seller reserves the right to amend the terms of the Offer at any time without prior notice to the Buyer.
16.2. Continued use of the Website after changes are made constitutes the Buyer’s full agreement with the updated terms.
17. Promotions and Discounts17.1. The Seller reserves the right to change, suspend, or cancel promotions and discounts at any time without explanations or notices.
17.2. Promotional offers may be limited in duration and may not apply to the entire range of goods.
18. Fraud Warning18.1. The Seller is not responsible for the actions of third parties using its name to commit fraud. Buyers are advised to always verify the authenticity of contacts, not to share personal or financial information via unsolicited channels, and to use only the Seller’s official communication channels listed on the Website.
18.2. The Seller never conducts sales bypassing the official Website and without using official payment systems.
18.3. The Seller contacts the Buyer only on matters related to the delivery of the paid order or clarification of details, without requesting personal data or payment information.
19. Contact Information19.1. The Buyer may contact the Seller with questions or suggestions by sending an email to: info@karolopes.com.
19.2. The Seller is ready to provide all necessary information and support within the framework of this Offer.
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